How To Handle A Tenant Dispute
Tenant disputes can be stressing for every party involved. You should therefore equip yourself for disputes that will arise from your tenants. Being prepared will give you an easy time to handle them comfortably. Whether the dispute is about security deposits, rent increase, or repairs, you can always resolve them out of court. There are comfortable ways you can handle them without necessarily involving the court. You can even give an outline of resolving a dispute in your rental agreement.
Here are some guidelines on how to handle a dispute with a tenant:
Avoid the occurrence of a dispute by understanding landlord tenant laws. This is the best way to resolve disputes even before they occur. Many disagreements arise because one party is not familiar with the terms and conditions of the rental agreement. Therefore, taking time to familiarize yourself with such laws will be of great benefit.
Keep good records of any correspondence made to you by tenants, make notes of any conversations. A paper follow up is your best justification. This will help you resolve a dispute better.
Never lose your temper, keep cool if a situation arises. Give your tenant space for expression in any form. Even if the tenant goes high, keep calm and do your best to contain the state of affairs on your own. If you are overwhelmed, you may need to seek help by engaging a lawyer.
Talking out a problem openly is another best way to resolve a problem. Always keep communication open with your tenants. Discussing a matter comprehensively could be easier than finding other ways. It is therefore necessary to talk freely as much as possible.
Always solve disputes one-on-one. Avoid use of phone calls or letters while resolving a dispute. Meeting face to face will even take you less time to settle a disagreement and is a show of confidence that you can handle the situation.
If the dispute is between tenants, you should not take any side. Listen to the grievances from each party before making any judgment. Analyze the situation and check whether it is within your jurisdiction to resolve or you need to engage other parties.
If the dispute is between housemates, you need not to involve yourself in that matter. Make them understand that it was their choice to live together and each one of them should observe the lease agreement. However, for the interest of your property you may become a mediator and try to resolve their problem.
Address a complaint promptly without procrastinating. Fixing a problem within a sensible amount of time will save you a lot of disagreements.
It is important you show genuine concern over a matter. You want the tenant to feel that you will do everything within your limits to remedy it. Dismissing a complaint creates hostility and can be hard to deal with.
Engage a professional mediator in case the situation is out of your hands. This will keep the reputation of your business since you will not be creating enmity with your tenants over disputes. Thus, it is advisable you seek assistance if you have tried your best to resolve a dispute with no success.
If you choose to involve lawyers, you let them make decision. Many disputes can be resolved before they go to court. So your case can be resolved out of court if you cooperate.
Give in to arbitration as an option if you are unable to manage the problem by your own. Unlike mediation, arbitration is binding. An arbitrator analyzes the matter and issue a binding ruling which you must stick to. But if the decision is of disadvantage to you, consider owning the problem and make up with the tenant.
Suppose you have exhausted all possible ways of resolving your case, you may have to present your case in a civil or criminal court depending on the nature of the dispute.
Learning how to handle a dispute with a tenant is very significant. The above tips will help you handle matters arising between you and your tenants or tenant-to-tenant. Consider taking time to resolve a problem with your tenant before engaging external parties. As a result, you may save your money, time and effort.